Important Phone Numbers

For General Inquiries or Emergencies*

Contact Us

You can contact the Credit Union during regular business hours for assistance. If the office is closed or we are unavailable, please choose the contact that best fits your need.

* If you are having a true emergency, please call 911.

Call Us
(859) 367-1230 or (800) 246-9112

Fax Us
859-410-2155

Lost or Stolen Visa Credit Card
If your Visa Credit Card has been lost or stolen, you can call (859) 367-1230 during our regular business hours or call (800) 442-4757 after hours.

Visa Credit Card Balance Inquires
(800) 442-4757 or “Go to My Card” from your online banking

Lost or Stolen Visa Debit Card
If your Visa Debit Card has been lost or stolen, you can call (859) 367-1230 during our regular business hours or call (800) 472-3272 after hours.

Debit Card Pin Changes
(800) 757-9848

Major Credit Bureaus:
Equifax (800) 685-1111
Experian (888) 397-3742
Trans Union (800) 916-8800

Harland Clark Check Re-order
(877) 585-8777

Liberty Mutual Insurance
(866) 659-9218

TruStage Insurance Agency
(855) 361-7788

CUNA Mutual Group
(855) 591-9027

CMFG Life Insurance Company
(888) 888-3940