You can contact the Credit Union during regular business hours for assistance. If the office is closed or we are unavailable, please choose the contact that best fits your need.
* If you are having a true emergency, please call 911.
(859) 367-1230 or (800) 246-9112
Lost or Stolen Visa Credit Card
If your Visa Credit Card has been lost or stolen, you can call (859) 367-1230 during our regular business hours or call (800) 442-4757 after hours.
Visa Credit Card Balance Inquires
(800) 442-4757 or “Go to My Card” from your online banking
Lost or Stolen Visa Debit Card
If your Visa Debit Card has been lost or stolen, you can call (859) 367-1230 during our regular business hours or call (800) 472-3272 after hours.
Debit Card Pin Changes
Major Credit Bureaus:
Equifax (800) 685-1111
Experian (888) 397-3742
Trans Union (800) 916-8800
Harland Clark Check Re-order
Liberty Mutual Insurance
TruStage Insurance Agency
CUNA Mutual Group
CMFG Life Insurance Company