A New, Safer Way to Log In is Coming May 19!
Big changes don’t always need to feel complicated. This change is designed to make your online banking experience simpler and more secure.
Starting May 19, we’re upgrading how you log in to online banking by introducing Multi-Factor Authentication (MFA) using text messages and/or phone calls.
Let’s walk through what’s changing, why it matters, and what you need to do to ensure a smooth transition.
What’s Changing?
We’re moving away from traditional security questions and introducing a more secure and streamlined process.
You will now receive a one-time verification code by text message or phone call when logging in.
This small shift adds an extra layer of protection to your account.
What is MFA (Multi-Factor Authentication)?
MFA is like adding a second lock to your digital front door. Even if someone has your password, they won’t be able to access your account without your phone.
Why does this matter?
MFA helps:
- Protect your account from unauthorized access
- Keep your personal and financial information safe
- Give you peace of mind every time you log in
What Will Logging in Look Like After May 19?
You will be surprised how simple this change will be!
- Enter your username and security code (password)
- Receive a text message or phone call with your verification code
- Enter the code
- Securely access your account
Fast. Familiar. Just more secure.
What Do You Need to Do Now?
To make sure everything runs smoothly, you’ll want to confirm your phone number is up to date.
Simply log into online banking and check your information under Settings.
Why Does This Matter?
If your phone number isn’t current, you won’t receive your login code. Without the login code, you may be prevented from accessing your account after May 19.
A quick update now saves you time and frustration later.
Designed with You in Mind.
This update is all about keeping your information safe all while making your experience as seamless as possible.
Security shouldn’t feel like a hurdle. It should feel like peace of mind.
Take a Moment Today
Before May 19 arrives, take a minute to confirm your phone number is correct.
That’s it! You’re ready.
If you have any questions, or need help, give us a call. We’re always here for you!