PRIVACY NOTICE AND DISCLOSURE

KUE Federal Credit Union, your member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our credit union's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes non public information from us as we conduct the business of the credit union. 

If after reading this notice you have questions, please contact us at: (859) 367-1230 or (800) 246-9112 (KY) or write to: KUE Federal Credit Union, One Quality Street, Lexington, Kentucky 40507 

Information We Collect About You 
We collect nonpublic personal information about you from the following sources: 

• Information we receive from you on applications and other forms 

• Information about your transactions with us 

• Information we receive from a consumer reporting agency 

• Information obtained when verifying the information you provide on an application or other forms; this may be obtained from your current or past employers, or from other institutions where you conduct financial transactions 

We may disclose all of the information we collect, as described above, as permitted by law. 

Parties Who Receive Information From Us
We may disclose non public personal information about you to the following types of third parties: 

• Financial service providers, such as insurance companies 

• Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, plastic card processors, and government agencies 

Disclosure of Information to Parties That Provide Services to Us
In order for us to conduct the business of the credit union, we may disclose all of the information we collect, as described above, to companies that perform other services on our behalf so that we may provide members competitive products and services. We may also disclose non public personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records. 

To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties. 

Disclosure of Information About Former Members
If you terminate your membership with KUE Federal Credit Union, we will not share information we have collected about you, except as may be permitted or required by law. 

How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your nonpublic personal information. 

What Members Can Do to Help
KUE Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines: 

• Protect your account numbers, plastic card numbers, PIN’s (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen. 

• Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it. 

• Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. 

• Let us know if you have questions. Please do not hesitate to call us - we are here to serve you! 

KUE Federal Credit Union 
One Quality Street 
Lexington, Kentucky 40507
Phone: (859) 367-5488 or Toll-Free KY: (800) 246-9112 Fax: (859) 367-1157

When visiting this website, information about your browser type, operating system, IP address, and the domain from which you came are collected. Except for what you submit to us, we do not collect any personally identifiable information. Any personally identifiable information that you give us will only be used to respond to you and will not be retained. Any information that we do collect is only used in aggregate to determine whether improvements can be made in our services. The information is not permanently stored. 

Any information that we collect is stored using a cookie that is placed on your computer. We do NOT use this cookie to collect or store personally identifiable information about you. However, the cookie is used to track information about how you interact with our website. It also allows our website to be customized to meet your interests. 

The credit union does not collect information from children under the age of 13; nor does it have any interest in any information collected on any linked site.